front desk

This is lobby・reception that welcomes guests. All our staff with smile is looking forward to everyone. We will guide you such as services in hotel, information about sightseeing, and leisure facilities.
Check-in: 14:00 (Last admission 23:00) / Check-out: 11:00

Internet Connection

Free wireless internet (Wi-Fi) is available throughout all guest rooms and the lobby.
Please feel free to use with a personal computer, tablet, smartphone, or other devices.

(Please be aware that there may be times when it is difficult to connect to the internet.)

Attention for Using(PDF)

Restaurant & Cafe “Prashanti”


Like a hidden restaurant opened after renovation. Please try our popular half buffet lunch and sophisticated dinner! Now we have private rooms for small groups.
Enjoy your dishes!

Kobe Garden Spa


This is a big spa spanning 1,200㎡ covering the 3rd floor.
Enjoy the time of peaceful relaxation.

Meeting Room・Banquet

The banquet rooms of the width between 32 and 326㎡ suit your purpose, such as a party of small number of people and 150 people, dinner and exhibition. In addition there is also conference room of 74~226㎡.



Selected popular Kobe souvenirs and western sweets are here.

Hours: 8:00 - 21:00

Library Lounge

”Library lounge” on the third floor is for all hotel guests. You would take the books to your room, but please return them to library or reception after reading. Also there is internet access corner in lounge.

Hours: 8:00 - 24:00

  • Please bring your own laptop and peripheral equipment.
  • Smoking, eating and drinking are prohibited.



Washing machines and driers are 3 each on the 5th floor.

Fees (included tax)

Washing Machine 300yen/ each time
Drier 100yen/ 30 minutes
Hours: 24 hours

Kids Play Room

"Kids play room" on the third floor is for all kids ( under 6 years old ) accompanied by hotel guests. Kids circle, slide, sponge ball, soft block, picture book are available.

Hours: 8:00 - 24:00

  • No monitoring personnel on site. Please accompany with your child when using facilities.
  • Please refrain from smoking, eating and drinking within Kids room.

Diaper Changing Station


There is space for changing diapers in the back of elevator hall, 1st floor.
If you require hot water for milk, please ask our staff.

Hours: 24 hours




<For the Hotel Guests >

  • For Hotel guests: 500yen per night.
    (Utility time is check-in time to check out time: storage and retrieval are available as many times as possible)
  • General customer 300yen/ first one hour (then 150yen every 30 minutes)
  • Customers who come for restaurants are free for two hours (then 150yen every 30 minutes)

*Limited parking space for Cars with too high of vehicle height and/or 3 numbers so that we guide you to the contract parking.

  • The above prices contain service charge and consumption tax.
  • Please be aware that the above contact may change.

Outline of the Facilities
Name of the hotel PEARL CITY KOBE
Address 7-5-1 Nakamachi, Minato-jima, Chuo-ku, Kobe-shi, Hyogo-ken 650-0046
TEL / FAX Tel: +81-78-303-0100(main)  Fax: +81-78-303-0211
Home page https://www.pearlcity.jp/kobe/
IN / OUT Check in time: 14:00 / Check out time: 11:00
The number of room 381 rooms
Type of guest room Single, Ladies' single, Semi-double, Twin, Double, Twin with massage chair,
Double with massage chair, Triple, Fourth and Suite room.
Capacity 690 persons
Banquet・meeting room ●2nd floor
  Grand Pearl (326㎡), Pearl room (244.5㎡), Shinjuno-ma (244.5㎡),
  Emerald room (99.5㎡), Hagoromo・Suehirono-ma (64㎡)
●4th floor
  Topaz West (474.6㎡), Topaz East (398.9㎡)
●5th floor
  501 meeting room (74.4㎡, 502 meeting room (121.6㎡),
  503 meeting room (94.8㎡), 505 meeting room (94.5㎡),
  503-505 meeting room (226.7㎡)
Restaurant Restaurant & Cafe "Prashanti"
Internet connection service Internet connection service by Free Wi-Fi is now available at all the guest rooms and lobby.
* In the Wi-Fi (wireless LAN) during use, there might be difficult to lead by time zone.
Other service Laundry service, fax, room service, morning call, delivery service
Parking 105 car 500yen (tax included) for hotel guest/per night
Credit card VISA, JCB, American Express, Diner's Club, UC, NICOS,
UFJ Card, Master Card, Saison, AEON, CF, JAL, Debit Card


Inquiries & Reservations
TEL +81-78-303-0100